Privacy
What we collect, and why
We don't collect much — no analytics and no tracking on this site. This page says exactly what we do collect: your email if you sign up, and your name, shipping address and a saved card with Stripe if you place an order.
Written in plain language rather than legal boilerplate. It isn't a substitute for legal advice, and a couple of business-specific details below are still being confirmed. Panda Sports Memorabilia is a sole proprietorship, not a separate registered company. Registered address — coming soon
What we collect
What you choose to type into the email signup on the home page, what you send us if you email us directly, and — if you place an order — the shipping and payment details needed to fulfill it, covered below.
The email signup
Submitting that form sends your email to Resend, the mailing list tool we use, which adds it to the list we email updates and new listings to. Resend only sees the address itself — nothing else on the form is sent to them. Every email that list ever receives from us carries a working unsubscribe link, and unsubscribing removes you from Resend's side of things, not just our inbox.
Emailing us directly
If you write to info@pandasportsmemorabilia.com, we receive whatever you choose to send — your address, your name if you give it, and the contents of your message — the same as any email, kept in an ordinary inbox Jake reads.
Placing an order
Reserving an item on the shop gives us the ordinary details needed to ship it — your name, delivery address and email — and saves a card with Stripe, our payment processor, for the charge that happens once it ships. The card itself is entered directly into a field Stripe controls, embedded on our page; the number never reaches our servers, only theirs, under their own security standards.
Cookies & other tech
This site sets no cookies of its own and runs no analytics or advertising trackers — nothing watches how you browse it.
The one outside connection is Google Fonts: your browser requests a couple of typefaces from Google's own servers to render this page, which — like any request to Google — can expose your IP address to them under Google's privacy policy. We use it for the type, not for tracking, but we can't speak for what Google does on their end.
The card field on the reservation form is Stripe's own, loaded directly from Stripe via a script called Stripe.js — it can set its own cookies as you use it, mainly for fraud prevention, covered by Stripe's own privacy policy, not this one. We ship through FedEx, UPS or another reputable carrier depending on the order; tracking a package on their site is subject to their own cookie and privacy policy, not ours.
Who sees it
Nobody outside Panda reads what you send us — in practice, that's Jake. We don't sell, rent or trade contact information — not to advertisers, not to data brokers, not to anyone.
The mailing list address above is Resend, and order reservations go through the same service, plus Stripe, our payment processor, which sees your card details directly (we don't) and charges it once your item ships, and whichever of FedEx, UPS or another reputable carrier ships your order — they see your name and address, nothing else. Each of them sees only what they need to do their one job — hold an email list, hold a card and charge it, deliver a package — never the whole picture.
Your choices
- See what we have on you — email us and we'll tell you.
- Correct it — tell us what's wrong and we'll fix it.
- Delete it — ask and we'll remove it, except where we're required to keep a record of an actual sale for tax or accounting purposes. We keep those records for up to 3 years.
If you're somewhere with specific rights we haven't named — the EU or UK's GDPR, California's CPRA, or similar — those apply to the extent the law requires. Either way, you don't need to know which one to invoke: emailing us with a plain request is enough.
Panda isn't directed at children, and we don't knowingly collect information from anyone under 13 (or the equivalent age where you live). If you believe a child has given us information, email us and we'll delete it.
Keeping it safe
We keep what you send us only as long as we have a reason to — to answer your question, fulfil an order, or meet a legal requirement. Order and account records are kept for up to 3 years.
This site is served over HTTPS, so anything sent to it is encrypted in transit. We don't ask for or store payment card details ourselves — that runs through Stripe, under their own security standards rather than ours.
Changes to this policy
We'll update this page as the shop actually changes — when we pick a shipping carrier, when anything above stops being true. We won't backdate a change or apply it retroactively without saying so plainly.
Questions about any of this? Email info@pandasportsmemorabilia.com — a person reads it, not a policy team. See also our Terms & Conditions and Refund Policy.